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2019 Mitsubishi Eclipse Cross ES FWD
Trim Info:
Front Wheel Drive, Sport Utility, Small Sport Utility Vehicles 2WD
26 mpg city / 29 mpg hwy
Other Trims
26 mpg city / 29 mpg hwy
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Recalls & Complaints
Recall Details
Issued: 2018-09-18
DESCRIPTION OF ISSUE
Mitsubishi Motors North America (MMNA) is recalling certain 2018 Mitsubishi Outlander PHEV, Outlander Sport, 2018-2019 Eclipse Cross, and 2017-2018 Outlander vehicles equipped with a Forward Collision Mitigation (FCM) system that detects pedestrians. Due to incorrect software, the FCM-ECU (Electronic Control Unit) may apply braking for longer than needed, even after a pedestrian is no longer detected. If the FCM-ECU software activates the brake for longer than necessary, the driver may react by applying additional braking. The resulting rapid deceleration of the vehicle can increase the risk of a rear-end collision.
DESCRIPTION OF COMPONENT
ELECTRICAL SYSTEM: SOFTWARE
RESOLUTION
MMNA will notify owners, and dealers will reprogram the FCM-ECU software with updated software, free of charge. The recall is expected to begin October 16, 2018. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-18-007.
NOTES
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mitsubishi Motors North America (MMNA) is recalling certain 2018 Mitsubishi Outlander PHEV, Outlander Sport, 2018-2019 Eclipse Cross, and 2017-2018 Outlander vehicles equipped with a Forward Collision Mitigation (FCM) system that detects pedestrians. Due to incorrect software, the FCM-ECU (Electronic Control Unit) may apply braking for longer than needed, even after a pedestrian is no longer detected. If the FCM-ECU software activates the brake for longer than necessary, the driver may react by applying additional braking. The resulting rapid deceleration of the vehicle can increase the risk of a rear-end collision.
DESCRIPTION OF COMPONENT
ELECTRICAL SYSTEM: SOFTWARE
RESOLUTION
MMNA will notify owners, and dealers will reprogram the FCM-ECU software with updated software, free of charge. The recall is expected to begin October 16, 2018. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-18-007.
NOTES
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
To Address this issue, please contact your local dealer or Mitsubishi directly for assistance
All information provided by
National Highway Traffic Safety Administration
Our Mission: Save lives, prevent injuries, reduce vehicle-related crashes
National Highway Traffic Safety Administration
Our Mission: Save lives, prevent injuries, reduce vehicle-related crashes
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