VEHICLE DESCRIPTION: PASSENGER MINI VANS EQUIPPED WITH AUTOMOTIVE BATTERIES SUPPLIED BY GNB TECHNOLOGIES. THESE BATTERIES HAVE A DEFECTIVE NEGATIVE POST THAT CAN CAUSE ACID LEAKAGE AND RELATED CORROSION DAMAGE.THIS CONDITION CAN CAUSE A CATASTROPHIC FAILURE OF THE BATTERY WHICH COULD LEAD TO AN ENGINE FIRE OR BATTERY EXPLOSION.
DESCRIPTION OF COMPONENT
ELECTRICAL SYSTEM:BATTERY
RESOLUTION
DEALERS WILL REPLACE THESE BATTERIES. UNTIL A NEW BATTERY IS OBTAINED, OWNERS SHOULD NOT ATTEMPT TO "JUMP START" THESE BATTERIES.
NOTES
OWNER NOTIFICATION IS EXPECTED TO BEGIN DECEMBER 1,OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-800-424-9393.
To Address this issue, please contact your local dealer or Mercury directly for assistance
All information provided by National Highway Traffic Safety Administration
Our Mission: Save lives, prevent injuries, reduce vehicle-related crashes