Recall Details
Issued: 2016-08-11
DESCRIPTION OF ISSUE
Mazda North American Operations (Mazda) is recalling certain model year 2007-2012 Mazda CX-7 vehicles manufactured February 14, 2006, to May 9, 2012. In the affected vehicles, water may enter the front suspension ball joint fittings. If the water is contaminated with salt, such as from driving on snowy roads that have been treated, the ball joint may corrode and separate from the lower control arm, resulting in a loss of steering control.A loss of steering control can increase the risk of a crash.
DESCRIPTION OF COMPONENT
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
RESOLUTION
Mazda will notify owners, and dealers will replace both front lower control arms, free of charge. Parts are not currently available. Mazda will send interim notices to owners beginning around October 10, 2016. Follow-up notices will be sent when remedy parts are available. As a priority, Mazda will first address all affected 2007-2008 vehicles as well as 2009-2011 vehicles currently registered in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia. West Virginia, Wisconsin, and the District of Columbia. The remaining vehicles will be addressed when parts are available. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9716H.
NOTES
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
To Address this issue, please contact your local dealer or Mazda directly for assistance
All information provided by
National Highway Traffic Safety Administration
Our Mission: Save lives, prevent injuries, reduce vehicle-related crashes