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2012 Ford Explorer Base 4WD 4dr

2012 Ford Explorer
Trim Info:
4-Wheel Drive, 4 Door, Sport Utility Vehicle - 4WD
17 (2011) mpg city / 23 (2011) mpg hwy
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Recalls & Complaints

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Recall Details
Issued: 2015-03-24
DESCRIPTION OF ISSUE

Ford Motor Company (Ford) is recalling certain model year 2011-2013 Explorer vehicles. In the affected vehicles, the interior door handle return spring may unseat, resulting in interior door handle that does not return to the fully stowed position after actuation.
If the interior door handle return spring is unseated, the door may unlatch in the event of a side impact crash, increasing the risk of personal injury.

DESCRIPTION OF COMPONENT

STRUCTURE:BODY:DOOR

RESOLUTION

Ford will notify owners, and dealers will inspect all four of the interior door handles and either repair or replace them, free of charge. The recall is expected to begin on May 11, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S11.

NOTES

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.


To Address this issue, please contact your local dealer or Ford directly for assistance

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Our Mission: Save lives, prevent injuries, reduce vehicle-related crashes
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