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2019 Chrysler Pacifica Hybrid Limited FWD
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Front Wheel Drive, Passenger Van, 2WD Minivans
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Recalls & Complaints
Recall Details
Issued: 2019-12-12
DESCRIPTION OF ISSUE
Chrysler (FCA US LLC) is recalling certain 2018-2019 Pacifica vehicles equipped with an 8.4 inch radio display, 360 degree surround view camera system, and seat back video screens. A software error can cause the rearview camera image to remain displayed on the radio after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."The lingering rearview image can distract the driver, increasing the risk of a crash.
DESCRIPTION OF COMPONENT
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
RESOLUTION
Chrysler will notify owners, and dealers will update the radio software, free of charge. The recall is expected to begin January 31, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VE2.
NOTES
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Chrysler (FCA US LLC) is recalling certain 2018-2019 Pacifica vehicles equipped with an 8.4 inch radio display, 360 degree surround view camera system, and seat back video screens. A software error can cause the rearview camera image to remain displayed on the radio after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."The lingering rearview image can distract the driver, increasing the risk of a crash.
DESCRIPTION OF COMPONENT
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
RESOLUTION
Chrysler will notify owners, and dealers will update the radio software, free of charge. The recall is expected to begin January 31, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VE2.
NOTES
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
To Address this issue, please contact your local dealer or Chrysler directly for assistance
All information provided by
National Highway Traffic Safety Administration
Our Mission: Save lives, prevent injuries, reduce vehicle-related crashes
National Highway Traffic Safety Administration
Our Mission: Save lives, prevent injuries, reduce vehicle-related crashes
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